Reference

The Rules Behind Your 6bet Account

One set of rules covers your whole account, and this page states them in plain English: how you sign in, what your wallet holds, and where our side of the deal stops.

Account access rulesWallet and payment clausesFair use conditionsSupport contacts

See the Lobby Read FAQ

Eligibility, Payments and Fair Use

6bet Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Before anything else, eligibility. One account per person, in your own name, and you must be of legal age to gamble where you live. We do not open accounts in regions where online betting is not permitted, and if the law where you are changes we

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may have to close yours — that is a legal position, not a penalty. Your wallet lives inside your account and only you should reach it. Money comes in through bKash, Nagad, Rocket, Upay or a bank transfer, and the name on the sending wallet has
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to match the name on the account. Third-party transfers are held rather than credited until we speak to you. The same rule runs outward: same wallet, same name, checked once. What you play is decided by the game, not by us. Slots and table games settle
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on the provider's random number generator, live tables settle on the dealer's deal, and cricket markets for BPL and international fixtures follow the settlement wording attached to each market. Where a provider exposes RTP, that figure sits inside the game window; we publish no numbers of
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our own. We can suspend an account for promotion abuse, chargebacks, duplicate sign-ups or anything that looks like collusion. You can close your account at any time by writing to support.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

POLICY HELP DESK

Where to Ask About These Terms

Questions about a clause reach a person who can actually change something on your account, but only if you use the right door: the help icon inside your signed-in account. That chat window already knows which account you are on, whether you signed in from Dhaka or anywhere else, so we can pull up your wallet history while you type. Email works too, sent from the address registered on the account — anything from a different inbox we will ask you to confirm first. Disputes over a bKash, Nagad or Rocket transfer should quote the reference number so we can match it to the ledger.

Team online

In-account chat

Sign in, tap the help icon in your account menu and type your question. Have your bKash, Nagad or Rocket transaction ID ready so we can trace the payment without going back and forth.

Email the policy desk

Send a message from the email on your account and say what you need changed or explained. We reply to that same address, so keep it active or the answer never reaches you.

Wallet and payment queries

Disputes about a deposit or payout are handled through the same help desk. Quote the wallet name, the amount and the reference number, and we will check it against your account ledger line by line.

DATA AND ACCOUNT CARE

How We Store and Protect Account Data

Your account details sit behind a password and a one-time code, and every wallet action is logged against your user ID so both sides can trace it later. We keep records for as long as the account is open, and for the period our payment partners need afterwards, then remove what has no purpose left. Cookies carry your session and your language choice, nothing that follows you around the web. Ask support for a copy of what we hold, a correction, or a deletion, and we will tell you what can be changed before we touch anything.

Sign-in and one-time code

Every login asks for your password and a one-time code sent to your phone. On a new device that code is the gate: nothing moves in your wallet until you type it in.

Records we keep

We hold your name, phone, email, wallet reference and play history because the account cannot run without them. Anything we do not need for that purpose is not collected in the first place.

Cookies on the page

Session cookies keep you signed in between tabs so the lobby does not log you out mid-round. You can clear them in your browser settings, though you will have to sign in again each visit.

Changes and copies

Want a copy of the data tied to your account, or a correction to your name or number? Ask through support and we will confirm what we hold before anything is edited or deleted.

Questions You Send Us Most

These are the points that come up again and again from players sending their first message to support, answered the way we would answer them in chat. If your situation is not covered, the help icon inside your account is the fastest way to get a straight reply about your own case. Nothing here replaces the clauses on the rest of this page.

Yes. Ticking the box at sign-up is how you accept them, and the account only becomes active once you do. If a clause does not sit right with you, ask support before you put money in.

No. One account per person, in your own name. Two accounts sharing a wallet or a phone number get flagged, and we may hold both while we check which one is genuinely yours.

That deposit is held rather than credited. Money has to come from a wallet registered in your own name, and we will ask for a matching name before the amount reaches your balance.

Message support from your registered email and say you want it closed. We settle any pending withdrawal first, then shut the login. You can ask us to reopen it later, subject to the same checks.

Yes, and the wording on this page is the version that applies. When we update a clause we post the new text here, and continued use of your account after that counts as acceptance.

Access depends on the law where you live and on eligible regions. If online gambling is restricted in your area, we cannot offer you an account, whatever the lobby shows on screen.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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The Rules Behind Your 6bet Account

Where to Ask About These Terms

In-account chat

Email the policy desk

Wallet and payment queries

How We Store and Protect Account Data

Sign-in and one-time code

Records we keep

Cookies on the page

Changes and copies

Questions You Send Us Most

01 Do I have to accept these terms before I can use my account?

02 Can I hold more than one 6bet account?

03 What happens if I deposit from someone else's bKash number?

04 How do I close my account?

05 Can the terms change after I join?

06 How does eligibility depend on my local law?

Terms & Conditions

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